At ThemisWise Legal LLP, we are committed to providing high-quality legal services and maintaining transparency in all professional dealings. This Refund Policy outlines the terms and conditions under which refunds may be issued in relation to legal services rendered by the Firm.
1. No Guarantee of Outcome
Legal matters inherently involve uncertainty, and the Firm does not offer any guarantees with respect to the outcome of any legal service or representation. Payment of professional fees is for time, expertise, and effort rendered—not for a particular result.
2. Non-Refundable Services
Unless otherwise stated in writing:
Consultation fees, retainer fees, and filing fees are non-refundable.
Once legal work (e.g., drafting, filing, appearances, opinions, or submissions) has commenced, no refund shall be processed.
Government fees and third-party charges paid on the client’s behalf (such as registry, court, or trademark office fees) are strictly non-refundable.
3. Partial Refunds (if applicable)
A client may be eligible for a partial refund under limited circumstances, such as:
If the client has paid in advance and requests termination of services before any substantive legal work has begun.
If a duplicate payment was made in error.
All such refund requests shall be reviewed on a case-by-case basis and at the sole discretion of the Firm’s managing partners.
4. Requesting a Refund
To initiate a refund request, the client must:
Submit a written request via email to litigation@themiswise.com within 7 calendar days of the payment.
Include the payment receipt, reason for the refund request, and supporting details (e.g., overcharge or error).
5. Processing Time
If a refund is approved:
It will be processed within 14 business days from the date of approval.
Refunds will be made using the original mode of payment or through any other method mutually agreed upon in writing.
6. Disputes
In case of any disputes regarding refunds, the Firm encourages amicable resolution through written communication. Failing that, the dispute shall be subject to the jurisdiction of the courts in Delhi, India.
7. Amendments
ThemisWise Legal LLP reserves the right to amend this Refund Policy at any time without prior notice. The revised policy shall be published on our official website and shall become effective from the date of publication.
For queries or clarifications regarding this policy, please contact:
📧 litigation@themiswise.com
📞 +91-8279719544